Film portrait by Fie1ds
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Shop Policies
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Shipping Policy
Thank you for purchasing artwork from my collection! I take great pride in creating and delivering high-quality art, and I want to ensure your experience is smooth and enjoyable from purchase to arrival.
Processing Time
All orders are processed within 5-9 business days. Original paintings may take up to 14 business days to process.
Custom or commissioned artworks may take additional time. If applicable, you'll be informed of an estimated shipping timeframe before completing your purchase.
Shipping Rates
Shipping costs are a flat rate calculated at checkout based on the products in your order.
I offer domestic and international shipping options to accommodate customers worldwide.
Packaging
Each artwork is carefully packaged to ensure it arrives in perfect condition. Paintings are wrapped with protective materials and shipped in custom-made boxes or reinforced packaging.
Fine art prints are rolled in protective tubes or shipped flat, depending on the size, to prevent any damage during transit.
I use reputable shipping carriers such as UPS, FedEx, and USPS, and I include tracking for all orders so you can monitor your shipment.
Delivery Time
Domestic Orders: Typically arrive within 5-7 business days after dispatch, depending on your location.
International Orders: Can take anywhere from 2-4 weeks depending on the destination and customs processing. Please be aware that international orders may be subject to customs delays, which are beyond my control.
If you need expedited shipping, please contact me before placing your order so I can provide you with an accurate delivery estimate and quote for faster service.
Customs & Import Duties
For international orders, customs duties, taxes, and import fees are the responsibility of the buyer. These charges are determined by the destination country's laws and regulations and are not included in the price of the artwork or shipping.
Please check with your local customs office for more information about potential fees before purchasing.
Address Accuracy
Please double-check your shipping address at checkout to ensure its accuracy. I am not responsible for lost or delayed shipments due to incorrect or incomplete address details.
If you notice an error after placing your order, please contact me immediately so I can assist in correcting it before the shipment goes out.
Contact Information
If you have any questions or special requests regarding your order or shipment, please feel free to contact me at lindseycherekart@gmail.com or use the contact form on the website. I will respond promptly to assist you.
Thank you again for supporting my art! I appreciate your business and am excited for you to enjoy your new piece of artwork.
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Returns & Exchanges
Due to the unique nature of each artwork, all sales are final. However, if your artwork arrives damaged or if there is an issue with your order, please contact me within 7 days of receiving your package, and I will work with you to resolve the issue.
If an item is damaged in transit, please keep all packaging materials and take photos of the damage to provide for insurance claims.